The bane of most people’s working life is too many ineffective meetings. There are two solutions at hand. Firstly we look to Drucker, and we should start abandoning regularly scheduled meetings that do not deliver actions or serve as a useful communication tool and replace them with more walkabouts from senior management. Secondly, by training staff to utilise a breathtakingly simple, yet effective, process called action meetings. Go to their website ( and read my brief synopsis on this topic here.