If you didn't find what you were looking for, try a new search!
Truly great companies know their critical success factors (CSFs) and communicate these to their staff (Drucker called these key performance areas). Yet many organizations have not distinguished their critical success factors from the myriad success factors. Teams are thus often travelling in a direction very different from the intended path.
As Exhibit 1 shows even though […]
Myth 10: There Are Only Four Balanced Scorecard Perspectives
For almost 20 years the four perspectives listed in Kaplan and Norton’s The Balanced Scorecard: Translating Strategy into Action (Financial, Customer, Internal Process, and Learning and Growth) has been consistently reiterated by them.
I recommend that these four perspectives be increased by the inclusion of two more perspectives […]
BHAGs were first mentioned in Jim Collin’s book “Built to Last”, however it is important to note that Druck, Welch, Hamel and Peters and Waterman are very consistent with this message.
They all agree that incremental improvement will never stretch your thinking. With BHAGs we are asking what would we need to do to achieve this […]
President Roosevelt mantra was “if you have consensus on a major decision don’t make the decision because the homework has not been done.” Drucker said that that there should be conflicting views and these should be evaluated before a decision was made.
Jack Welch would throw everything he could to challenge any new idea making sure […]
Great leaders are able to manage their emotions and avoid emotional outbursts that could damage relationships with their staff. Shackleton was the master of conflict resolution: He avoided emotional outbursts. He would gently point out the reason why it should be done a different way. He would only tell staff off in private and when […]
Shackleton understanding of psychology played a big part in saving the lives of his team. He appreciated the importance of understanding the team’s physical as well as psychological needs.
On the hike over the mountains of South Georgia, his two team members wanted to rest. Shackleton knew that this would be the end of them and […]
Jack Welch puts celebrations in his top eight traits of a leader, that is how important it is. As he says “Work is too much a part of life not to recognize moments of achievement. Grab as many celebrations as you can. Make a big deal out of them.” Welch was all about making business […]
Myth 7: The Balanced Scorecard Was First Off the Blocks
Hoshin Kanri business methodology, a balanced approach to performance management and measurement was around well before the balanced scorecard. It has been argued that the balanced scorecard originated from the adaptation from Hoshin Kanri.
As I understand it, translated, Hoshin Kanri means a business methodology for direction […]
Peter Drucker went on to say that it was a leaders job to ensure that there was an able pool of leaders, at least three, to choose from to take over your position when you move on. In other words it is a sign of failure when an organisation needs to seek a leader from […]
As Drucker said great leaders anticipate the storm. They know that leadership is a “foul weather job” and thus are prepared for the crisis when it arrives.
Martin Luther King summed it up perfectly
“the ultimate measure of a man (Leader) is not where he (the leader) stands in moments of comfort and convenience, but where he […]
Recent Comments