Monthly Archives: April 2012

1704, 2012

Embrace Confrontation And Dissidents

By |April 17th, 2012|0 Comments

President Roosevelt mantra was “if you have consensus on a major decision don’t make the decision because the homework has not been done.” Drucker said that that there should be conflicting views and these should be evaluated before a decision was made.

Jack Welch would throw everything he could to challenge any new idea making sure […]

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304, 2012

Minimizing Emotional Damage

By |April 3rd, 2012|0 Comments

Great leaders are able to manage their emotions and avoid emotional outbursts that could damage relationships with their staff.  Shackleton was the master of conflict resolution: He avoided emotional outbursts. He would gently point out the reason why it should be done a different way.  He would only tell staff off in private and when […]

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