A table without any legs – a critique of the balanced scorecard methodology
An extract from my “Implementing Winning KPIs whitepaper” which can be acquired from http://davidparmenter.com/how-to-guides)
Nobody has done more than Kaplan & Norton (K&N) to ensure that strategy is balanced, well thought through and is implementation is monitored and managed.
The Harvard business school paper was a master piece and the follow on book “Translating strategy into action […]